Security

Enterprise-grade managed infrastructure with built-in failover, role-based access controls, and a clear commitment to data ownership, so the conversations your agents handle never become a liability for your business.

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Enterprise security and data ownership for Thinkly AI voice agents

Works with

LEADSquared
mDoc
Salesforce
360 Solutions
Selldo
Exotel
Mcube
Teams
Thinkly AI data ownership, your call recordings and transcripts stay under your control

Your data never leaves your control.

Every recording, transcript, and QA score belongs to your organisation.

Every call recording, transcript, lead record, and QA score generated through Thinkly AI belongs to your organisation, not to us. Your data is never used to train models, never shared with other clients, and never leveraged for any purpose outside of delivering the service you have contracted for. This is not a setting you need to negotiate. It is how Thinkly AI works by default.

Thinkly AI production infrastructure with multi-provider failover for voice agents

Failover and scaling built for production.

The platform scales automatically from 50 calls a day to 5,000. If any provider degrades, the pipeline switches instantly without the caller noticing.

Thinkly AI runs automatic failover across STT, LLM, and TTS providers, triggered on both outages and latency degradation. If one provider degrades, the pipeline switches instantly without the caller noticing or the conversation breaking.

Thinkly AI role-based access controls for sales, ops, and admin teams

Role-based permissions across your entire team.

Sales heads, ops, and admins each see exactly what their role requires.

Agent configuration, campaign management, user permissions, billing, and all reporting views, the complete platform for whoever owns the deployment on your end.

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